PB430.020 /11-18-94 |0|        Copyright 1991-1994 Packard Bell Electronics

PB430/440/440T MULTIMEDIA GENERAL ISSUES


This document contains issues regarding the new multimedia systems.

FORTE16-SBP AND SOUND16A SOUND DRIVERS FOR OS/2               |3|  11-16-94
Refer the end users to Aztech's BBS (510-623-8933) should the FORTE16-SBP and SOUND16A OS/2 sound drivers be needed.

MISSING CD AUDIO IN NEW MEDIA PLAYER                           |0| 07-19-94
Systems that are shipped with the new Navigator include the Media Player (MPLAYER.EXE) from Video for Windows 1.1a.  Occasionally the "CD Audio" option may disappear from the Device menu.  To correct this error, perform the following steps:

  1. Delete the MPLAYER.INI file from the C:\WINDOWS directory
  2. Place a CD-ROM disk in the CD-ROM drive.
  3. Start Media Player.

"BROKEN" SOUND AND VIDEO WHEN STARTING NAVIGATOR               |3| 05-19-94
The Mime video animation or "Welcome to Packard Bell Navigator" voice may be slowed or paused by a pop up message.  The message reads "Please wait... The fax support feature of Microsoft Mail is loading."  This message shows that fax support is loading and is not an error.  MS Mail fax support is automatically loaded after a delay specified in WIN.INI. The video or audio pause is due to the delay being too short.  Thedelay may be lengthened by specifying a larger number for "LoadDelay="
(default = 55 seconds) in the [MAPI] section of WIN.INI.  Increase the value to 70.  The auto-load feature of MS Mail fax support may be disabled by removing "C:\WINDOWS\MAPIAPP.EXE" from the "run=" line of  WIN.INI.

WRONG MASTER CD 170181                                         |3| 04-15-94
The following format numbers may not have the correct Master CD:
555344  555348  555350  555351  555352  555354  555355  555358
If the end user has the CD with part 170181, replace the CD with part 170190.

SLOW PERFORMANCE USING WFW 3.11 AND A CD-ROM                   |0| 02-07-94
If 32-bit file access is enabled in Windows for Workgroups and SMARTDRIVE is loaded, you may experience slow performance accessing a CD-ROM drive.  To speed up CD-ROM access, disable 32-bit file access. To do so:

  1. Go to Control Panel and select "Enhanced".
  2. Click on "Virtual Memory".
  3. Click on "Change".
  4. Click on "Use 32-Bit File Access" so there is NOT an "X" in the box.
  5. Click on "Ok".
  6. Click on "Yes".
  7. Click on "Ok".

VIDEO POWER DOWN AND MOUSE ACTIVITY                            |3| 11-12-93
Video power down turns off the video circuitry on the motherboard after a certain amount of time specified in setup.  This feature only monitors the keyboard for activity but not the mouse.  This means that using the mouse will not enable the video unless you tap a key.

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